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Subscribe to the OptoSupport blog to be notified of technical support issues relative to Opto 22 products. These technical notices are distributed as OptoKB (KnowledgeBase) articles and can also be viewed on the OptoKB Article Search page.


KB80346
Displaying SuperTrend Binary Log Files with historic modes may cause problems

Displaying SuperTrend Binary Log Files with historic modes may cause problems

Aug 05, 2008 T17:01:45


KB80347
Alarm sound doesn't play if Persistence Time is configured

Alarm sound doesn't play if Persistence Time is configured

Aug 05, 2008 T17:01:30


KB80345
Some graphics in PAC Display are not updated

Some graphics in PAC Display are not updated

Aug 05, 2008 T17:01:17


KB80352
Cannot enter negative numbers in Table graphics

Cannot enter negative numbers in Table graphics

Aug 05, 2008 T17:01:03


KB80332
PAC Display Runtime may crash when trend is full

PAC Display Runtime may crash when trend is full

Jul 30, 2008 T14:44:29


KB80344
Stored strategy archive to flash memory does not survive a power cycle

Stored strategy archive to flash memory does not survive a power cycle

Jul 29, 2008 T10:08:26


KB80336
SNAP PAC event message emails may include extra characters

SNAP PAC event message emails may include extra characters

Jul 23, 2008 T09:41:20


KB80326
Symbol Factory may not start from PAC Display's edit menu

Symbol Factory may not start from PAC Display's edit menu

Jul 16, 2008 T10:11:10


KB80318
Clicking graphic only toggles once in PAC Display

Clicking graphic only toggles once in PAC Display

Jul 16, 2008 T08:48:45


KB80328
Point features not stored after power cycle on SNAP PAC I/O unit

Point features not stored after power cycle on SNAP PAC I/O unit

Jul 15, 2008 T16:49:17


KB80319
PAC Display Runtime may crash after modifying data in tables

PAC Display Runtime may crash after modifying data in tables

Jul 15, 2008 T14:52:53


KB80310
Using 'Modify' from I/O point in Strategy Tree may cause odd behavior

Using 'Modify' from I/O point in Strategy Tree may cause odd behavior

Jul 15, 2008 T14:48:08


KB80307
PID loops configured in PAC Manager missing in strategy

PID loops configured in PAC Manager missing in strategy

Jul 15, 2008 T14:45:36


KB80278
Test Compile of OptoScript code with multiple errors may cause problems

Test Compile of OptoScript code with multiple errors may cause problems

Jul 15, 2008 T14:41:14


KB80222
Problems when modifying an 'Append String to String' command in PAC Control

Problems when modifying an 'Append String to String' command in PAC Control

Jul 15, 2008 T13:45:16


KB80219
Background downloaded strategy stored to flash memory may time out

Background downloaded strategy stored to flash memory may time out

Jul 15, 2008 T13:44:03


KB80108
Possible errors when importing charts with filenames using Microsoft reserved names

Possible errors when importing charts with filenames using Microsoft reserved names

Jul 15, 2008 T13:43:06


KB80311
'TPO' digital output feature in PAC Control Basic

'TPO' digital output feature in PAC Control Basic

Jul 15, 2008 T13:20:26


KB80296
Possible problems using PAC Control pointers with G4D32RS / SNAP-BRS units

Possible problems using PAC Control pointers with G4D32RS / SNAP-BRS units

Jul 15, 2008 T13:19:36


KB80147
OptoDisplay, ioDisplay, and PAC Display may have problems on PCs with dual‑core processors

OptoDisplay, ioDisplay, and PAC Display may have problems on PCs with dual‑core processors

Jul 14, 2008 T13:05:08


KB80319
PAC Display Runtime may crash after modifying data in tables

PAC Display Runtime may crash after modifying data in tables

Jul 09, 2008 T08:31:40


KB80316
Local I/O Unit not enabled when using SNAP-UP1-M64 as Generic OptoMMP Device

Local I/O Unit not enabled when using SNAP-UP1-M64 as Generic OptoMMP Device

Jul 08, 2008 T16:22:05


KB80313
SNAP-PAC-S serial ports having trouble communicating at slower baud rates.

SNAP-PAC-S serial ports having trouble communicating at slower baud rates.

Jul 02, 2008 T16:32:19


KB80310
Using 'Modify' from I/O point in Strategy Tree may cause odd behavior

Using 'Modify' from I/O point in Strategy Tree may cause odd behavior

Jun 27, 2008 T11:35:10


KB80311
'Set TPO' commands available in PAC Control Basic

'Set TPO' commands available in PAC Control Basic

Jun 26, 2008 T16:11:54


KB80248
Some SNAP-PAC-S1/S2 controllers may reset on power-up

Some SNAP-PAC-S1/S2 controllers may reset on power-up

Jun 26, 2008 T11:32:42


KB80306
Sometimes Symbol Factory does not launch from Configurator

Sometimes Symbol Factory does not launch from Configurator

Jun 26, 2008 T11:26:15


KB80116
Graphics associated with chart states may not respond as expected after PAC Display upgrade

Graphics associated with chart states may not respond as expected after PAC Display upgrade

Jun 26, 2008 T11:25:36


KB80076
'Enable Auto Synchronization' does not work in PAC Display

'Enable Auto Synchronization' does not work in PAC Display

Jun 26, 2008 T11:24:32


KB80110
Alarm point's persistence time may be reduced in PAC Display

Alarm point's persistence time may be reduced in PAC Display

Jun 26, 2008 T11:23:43


KB59384
PAC Display does not update if 'QNAN' is in recipe file

PAC Display does not update if 'QNAN' is in recipe file

Jun 26, 2008 T11:22:39


KB80285
SuperTrend historic log file's date may show 01/02/1601 during Runtime

SuperTrend historic log file's date may show 01/02/1601 during Runtime

Jun 26, 2008 T11:19:17


KB80143
Cannot connect to a remote OptoOPCServer from PAC Display

Cannot connect to a remote OptoOPCServer from PAC Display

Jun 26, 2008 T11:18:25


KB80282
<i>mistic</i> digital input with 'Period' feature always displays 0

mistic digital input with 'Period' feature always displays 0

Jun 26, 2008 T10:48:01


KB80280
Long timeouts and incorrect PID references in controller error queue

Long timeouts and incorrect PID references in controller error queue

Jun 26, 2008 T10:47:18


KB80280
Long timeouts and incorrect PID references in controller error queue

Long timeouts and incorrect PID references in controller error queue

Jun 26, 2008 T10:47:05


KB80275
<i>mistic</i> brain totalizer rates truncated by 'Set Analog Totalizer Rate' command

mistic brain totalizer rates truncated by 'Set Analog Totalizer Rate' command

Jun 26, 2008 T10:45:58


KB80260
'Set Analog Offset' PAC Control command limits offset values

'Set Analog Offset' PAC Control command limits offset values

Jun 26, 2008 T10:44:45


KB80232
Some 'Move Table to I/O Unit' PAC Control commands don't work as expected with <i>mistic</i> I/O

Some 'Move Table to I/O Unit' PAC Control commands don't work as expected with mistic I/O

Jun 26, 2008 T10:37:43


KB61524
Persistent variables lost on power cycle when using 'Background' download option on SNAP PAC

Persistent variables lost on power cycle when using 'Background' download option on SNAP PAC

Jun 26, 2008 T10:36:41


KB60378
'Move Numeric Table to I/O Unit' command does not work with mistic I/O Units

'Move Numeric Table to I/O Unit' command does not work with mistic I/O Units

Jun 26, 2008 T10:35:37


KB60572
SNMP v2 traps may cause a management system crash

SNMP v2 traps may cause a management system crash

Jun 26, 2008 T10:34:22


KB54782
Analog TPO Period setting is not stored to flash on Ethernet devices

Analog TPO Period setting is not stored to flash on Ethernet devices

Jun 26, 2008 T10:30:11


KB80123
Copy Date to String commands may cause unexpected control engine behavior

Copy Date to String commands may cause unexpected control engine behavior

Jun 26, 2008 T10:28:02


KB80103
Control engine port 22001 may become unresponsive if bootup is interrupted

Control engine port 22001 may become unresponsive if bootup is interrupted

Jun 26, 2008 T10:27:01


KB80073
Interrupting a strategy download may result in a control engine -9 timeout

Interrupting a strategy download may result in a control engine -9 timeout

Jun 26, 2008 T10:24:32


KB62241
Possible 'Invalid address' errors, or no response from I/O unit

Possible 'Invalid address' errors, or no response from I/O unit

Jun 26, 2008 T10:23:02


KB60930
Ethernet I/O units disabled if watchdogs are configured in PAC Control

Ethernet I/O units disabled if watchdogs are configured in PAC Control

Jun 26, 2008 T10:20:33


KB60697
Disabled I/O units are not detected by 'Error on I/O Unit?' PAC Control command

Disabled I/O units are not detected by 'Error on I/O Unit?' PAC Control command

Jun 26, 2008 T10:19:35


KB60359
'Convert # to Hex String' command pads extra 0's in front of Integer 64 value

'Convert # to Hex String' command pads extra 0's in front of Integer 64 value

Jun 26, 2008 T10:16:31


KB54982
Problems with very high/low controller error queue values and GetErrorCodeOfCurrentError()

Problems with very high/low controller error queue values and GetErrorCodeOfCurrentError()

Jun 26, 2008 T10:06:01


KB54622
TransmitPtrTable and ReceivePtrTable commands may return corrupt data when used with Int64 vars

TransmitPtrTable and ReceivePtrTable commands may return corrupt data when used with Int64 vars

Jun 26, 2008 T10:04:32


KB80013
Possible momentary off pulse if digital output is already on

Possible momentary off pulse if digital output is already on

Jun 26, 2008 T09:54:57


KB80010
Plugins yielding binary data truncate data after '00' sequence

Plugins yielding binary data truncate data after '00' sequence

Jun 26, 2008 T09:48:51


KB80281
TPO period incorrectly set for SNAP-AOD-29

TPO period incorrectly set for SNAP-AOD-29

Jun 26, 2008 T09:46:29


KB80171
SNMP community settings for Read or Write permissions may behave incorrectly

SNMP community settings for Read or Write permissions may behave incorrectly

Jun 26, 2008 T09:45:16


KB80041
Excessive I/O unit timeouts possible if communication bursts overwhelm Ethernet network

Excessive I/O unit timeouts possible if communication bursts overwhelm Ethernet network

Jun 26, 2008 T09:39:47


KB80025
'Always Bootp/DHCP on Powerup' does not work

'Always Bootp/DHCP on Powerup' does not work

Jun 26, 2008 T09:30:50


KB59290
Unexpected SNMP cold start traps from Ethernet Devices

Unexpected SNMP cold start traps from Ethernet Devices

Jun 26, 2008 T09:29:02


KB60473
Rollover problem with 'Seconds since powerup' after 49.71 days

Rollover problem with 'Seconds since powerup' after 49.71 days

Jun 26, 2008 T09:27:03


KB80236
Archived strategies may force download when using different computers

Archived strategies may force download when using different computers

Jun 25, 2008 T10:39:23


KB80150
Multiple masters cause problems for Modbus TCP/Serial Integration Kit slave chart

Multiple masters cause problems for Modbus TCP/Serial Integration Kit slave chart

Jun 25, 2008 T10:37:22


KB80108
Possible errors when importing charts with filenames using Microsoft reserved names

Possible errors when importing charts with filenames using Microsoft reserved names

Jun 24, 2008 T14:16:18


KB80124
Modified subroutine may cause controller reset on strategy download

Modified subroutine may cause controller reset on strategy download

Jun 24, 2008 T11:28:37


KB80219
Background downloaded strategy stored to flash memory may time out

Background downloaded strategy stored to flash memory may time out

Jun 24, 2008 T10:09:49


KB80222
Problems when modifying an 'Append String to String' command in PAC Control

Problems when modifying an 'Append String to String' command in PAC Control

Jun 23, 2008 T16:00:14


KB80307
PID loops configured in PAC Manager missing in strategy

PID loops configured in PAC Manager missing in strategy

Jun 23, 2008 T14:52:08


KB80278
Test Compile of OptoScript 'ReceiveString' may cause problems

Test Compile of OptoScript 'ReceiveString' may cause problems

Jun 23, 2008 T13:59:45


KB80296
Possible problems using PAC Control pointers with G4D32RS / SNAP-BRS units

Possible problems using PAC Control pointers with G4D32RS / SNAP-BRS units

Jun 23, 2008 T11:32:19


KB80296
Possible problems using PAC Control pointers with G4D32RS / SNAP-BRS units

Possible problems using PAC Control pointers with G4D32RS / SNAP-BRS units

Jun 23, 2008 T11:31:28


KB80306
Sometimes Symbol Factory does not launch from Configurator

Sometimes Symbol Factory does not launch from Configurator

Jun 23, 2008 T11:00:59


KB80143
Cannot connect to a remote OptoOPCServer from PAC Display

Cannot connect to a remote OptoOPCServer from PAC Display

Jun 20, 2008 T14:40:42


KB80285
SuperTrend historic log file's date may show 01/02/1601 during Runtime

SuperTrend historic log file's date may show 01/02/1601 during Runtime

Jun 19, 2008 T10:11:50


KB80225
Security User/Group login does not work as expected in PAC Display Runtime

Security User/Group login does not work as expected in PAC Display Runtime

Jun 18, 2008 T14:29:56


KB80224
Pressing 'Cancel' from <b>Enter User Credential</b>, may crash PAC Display Runtime

Pressing 'Cancel' from Enter User Credential, may crash PAC Display Runtime

Jun 18, 2008 T13:43:06


KB80179
PAC Display may crash when assigning Global Operator Driven Permissions

PAC Display may crash when assigning Global Operator Driven Permissions

Jun 18, 2008 T11:50:35


KB80298
OptoDataLink data update may fail with quick strategy tag updates

OptoDataLink data update may fail with quick strategy tag updates

Jun 17, 2008 T13:58:14


KB59215
SNAP&#8209;B3000&#8209;HA reports &#8209;32768 values for SNAP&#8209;AITM, J Type Thermocouple

SNAP‑B3000‑HA reports ‑32768 values for SNAP‑AITM, J Type Thermocouple

Jun 17, 2008 T11:30:23


KB80240
Numerous writes by an OPC client may stop data updates

Numerous writes by an OPC client may stop data updates

Jun 17, 2008 T08:30:09


KB80249
Delay between adding tags to OptoOPCServer and initial data update

Delay between adding tags to OptoOPCServer and initial data update

Jun 16, 2008 T11:02:39


KB80283
FactoryFloor 'Move Digital I/O Unit to Table' command may change <i>mistic</i> IVAL

FactoryFloor 'Move Digital I/O Unit to Table' command may change mistic IVAL

Jun 13, 2008 T15:46:53


KB80243
SNAP PAC Simulator returns success code for unsupported communication handle

SNAP PAC Simulator returns success code for unsupported communication handle

Jun 11, 2008 T14:35:56


KB80177
Some SNMP initial traps not sent as expected

Some SNMP initial traps not sent as expected

Jun 11, 2008 T13:53:29


KB80241
Cannot send data out serial module port via SNMP

Cannot send data out serial module port via SNMP

Jun 11, 2008 T10:22:04


KB62241
Possible 'Invalid address' errors, or no response from I/O unit

Possible 'Invalid address' errors, or no response from I/O unit

Jun 06, 2008 T13:34:45


KB80282
<i>mistic</i> digital input with 'Period' feature always displays 0

mistic digital input with 'Period' feature always displays 0

Jun 05, 2008 T15:32:16


KB80281
TPO period incorrectly set for SNAP-AOD-29

TPO period incorrectly set for SNAP-AOD-29

Jun 05, 2008 T14:35:52


KB80216
<i>mistic</i> digital input IVALs not cleared by the 'Clear Counter' command

mistic digital input IVALs not cleared by the 'Clear Counter' command

Jun 05, 2008 T10:53:07


KB80280
Long timeouts and incorrect PID references in controller error queue

Long timeouts and incorrect PID references in controller error queue

Jun 04, 2008 T14:18:38


KB80258
OptoOPCServer stops updating data tag group when invalid memory map address is accessed

OptoOPCServer stops updating data tag group when invalid memory map address is accessed

Jun 03, 2008 T09:30:17


KB80232
Some 'Move Table to I/O Unit' PAC Control commands don't work as expected with Mistic I/O

Some 'Move Table to I/O Unit' PAC Control commands don't work as expected with Mistic I/O

May 29, 2008 T15:51:59


KB80275
<i>mistic</i> brain totalizer rates truncated by 'Set Analog Totalizer Rate' command

mistic brain totalizer rates truncated by 'Set Analog Totalizer Rate' command

May 29, 2008 T14:44:55


KB80260
'Set Analog Offset' PAC Control command limits offset values

'Set Analog Offset' PAC Control command limits offset values

May 29, 2008 T12:46:06


KB80248
Some SNAP-PAC-S1/S2 controllers may reset on power-up

Some SNAP-PAC-S1/S2 controllers may reset on power-up

May 29, 2008 T11:54:30


KB80247
PAC Manager incorrectly displays 64-bit scratchpad hex integers

PAC Manager incorrectly displays 64-bit scratchpad hex integers

May 21, 2008 T08:25:07


KB49838
PAC Project, ioProject, and FactoryFloor applications leak GDI objects on computers running Windows XP

PAC Project, ioProject, and FactoryFloor applications leak GDI objects on computers running Windows XP

May 19, 2008 T17:08:35


KB80120
PAC Display Runtime clients may not switch to backup control engine

PAC Display Runtime clients may not switch to backup control engine

May 19, 2008 T14:06:47


KB80244
Digital outputs connected to an AC5 turn on after being configured

Digital outputs connected to an AC5 turn on after being configured

May 19, 2008 T11:26:11


KB80112
Random crashes in PAC Display / ioDisplay / OptoDisplay

Random crashes in PAC Display / ioDisplay / OptoDisplay

May 15, 2008 T08:51:17


KB80229
Possible Opto Browser Configurator problems if tag file pathname includes an '!'

Possible Opto Browser Configurator problems if tag file pathname includes an '!'

May 12, 2008 T09:46:56


KB80123
Copy Date to String commands may cause unexpected control engine behavior

Copy Date to String commands may cause unexpected control engine behavior

May 07, 2008 T14:34:19


KB80171
SNMP community settings for Read or Write permissions may behave incorrectly

SNMP community settings for Read or Write permissions may behave incorrectly

May 01, 2008 T15:24:39


KB80072
Expanded digital events on I/O unit may not work as expected when configured from a PAC&#160;Manager .otg file

Expanded digital events on I/O unit may not work as expected when configured from a PAC Manager .otg file

Apr 22, 2008 T16:45:00


KB80088
High density digital modules not accessible by PAC Display Configurator

High density digital modules not accessible by PAC Display Configurator

Apr 21, 2008 T16:16:16


KB80116
Graphics associated with charts may not work as expected after PAC Display upgrade

Graphics associated with charts may not work as expected after PAC Display upgrade

Apr 21, 2008 T16:13:47


KB80076
'Enable Auto Synchronization' does not work in PAC Display

'Enable Auto Synchronization' does not work in PAC Display

Apr 21, 2008 T13:40:48


KB80110
Alarm point's persistence time may be reduced in PAC Display

Alarm point's persistence time may be reduced in PAC Display

Apr 18, 2008 T14:15:03


KB80103
Control engine port 22001 may become unresponsive if bootup is interrupted

Control engine port 22001 may become unresponsive if bootup is interrupted

Apr 15, 2008 T14:45:58


KB80098
Importing PAC Manager configuration file with Ethernet I/O may cause problems in PAC Control

Importing PAC Manager configuration file with Ethernet I/O may cause problems in PAC Control

Apr 03, 2008 T16:51:40


KB80097
PCI-AC5 causes -1 in PCI Locator when 'Blink Board' is pressed

PCI-AC5 causes -1 in PCI Locator when 'Blink Board' is pressed

Apr 01, 2008 T16:50:56


KB80077
Pentium 4 and newer computers cannot communicate with PCI-AC5 adapter cards

Pentium 4 and newer computers cannot communicate with PCI-AC5 adapter cards

Mar 18, 2008 T10:00:54


KB59311
PAC Display allows import of ioDisplay Basic project missing discrete tag bit assignment

PAC Display allows import of ioDisplay Basic project missing discrete tag bit assignment

Mar 18, 2008 T09:14:53


KB80041
Excessive I/O unit timeouts possible if communication bursts overwhelm Ethernet network

Excessive I/O unit timeouts possible if communication bursts overwhelm Ethernet network

Mar 17, 2008 T09:36:38


KB80027
FTP server creates 0 KB length file and does not return error

FTP server creates 0 KB length file and does not return error

Mar 14, 2008 T15:39:35


KB80025
'Always Bootp/DHCP on Powerup' does not work

'Always Bootp/DHCP on Powerup' does not work

Mar 12, 2008 T09:30:53


KB80013
Possible momentary off pulse if digital output is already on

Possible momentary off pulse if digital output is already on

Mar 11, 2008 T15:33:24


KB80010
Plugins yielding binary data truncate data after '00' sequence

Plugins yielding binary data truncate data after '00' sequence

Mar 11, 2008 T15:19:41


KB80066
Digital input points not listed in Control Engine Driven Attributes in PAC Display Configurator

Digital input points not listed in Control Engine Driven Attributes in PAC Display Configurator

Mar 10, 2008 T08:35:43


KB80029
Historic logging not starting up in PAC Display

Historic logging not starting up in PAC Display

Mar 10, 2008 T08:34:42


KB80028
Copy and paste problems with polygon type graphics in PAC Display

Copy and paste problems with polygon type graphics in PAC Display

Mar 10, 2008 T08:33:50


KB80042
SyncRead in OPCCache mode causes OptoOPCServer memory leak

SyncRead in OPCCache mode causes OptoOPCServer memory leak

Mar 10, 2008 T08:32:57


KB80043
OptoOPCServer's Opto Easy OPC Forms VB example does not compile

OptoOPCServer's Opto Easy OPC Forms VB example does not compile

Mar 10, 2008 T08:31:52


KB80052
Ethernet devices may not respond as expected because of duplicate subnets on SNAP PACs

Ethernet devices may not respond as expected because of duplicate subnets on SNAP PACs

Mar 10, 2008 T08:30:21


KB80052
Ethernet devices may not respond as expected because of duplicate subnets on SNAP PAC ports

Ethernet devices may not respond as expected because of duplicate subnets on SNAP PAC ports

Mar 06, 2008 T08:37:25


KB80052
Ethernet devices may not respond as expected because of duplicate subnets on SNAP PAC ports

Ethernet devices may not respond as expected because of duplicate subnets on SNAP PAC ports

Mar 06, 2008 T08:27:27


KB80029
Historic logging not starting up in PAC Display

Historic logging not starting up in PAC Display

Mar 05, 2008 T10:46:05


KB80066
Digital input points not listed in Control Engine Driven Attributes in PAC Display Configurator

Digital input points not listed in Control Engine Driven Attributes in PAC Display Configurator

Mar 04, 2008 T17:13:44


KB80043
OptoOPCServer's Opto Easy OPC Forms VB example does not compile

OptoOPCServer's Opto Easy OPC Forms VB example does not compile

Feb 28, 2008 T12:32:10


KB80016
OptoOPCServer returns truncated strings to clients

OptoOPCServer returns truncated strings to clients

Feb 28, 2008 T10:48:53


KB80042
SyncRead in OPCCache mode causes OptoOPCServer memory leak

SyncRead in OPCCache mode causes OptoOPCServer memory leak

Feb 28, 2008 T10:22:36


KB80028
Copy and paste problems with polygon type graphics in PAC Display

Copy and paste problems with polygon type graphics in PAC Display

Feb 27, 2008 T12:18:14


KB80059
M4RTU 'RUN' LED continually flashes on power up

M4RTU 'RUN' LED continually flashes on power up

Feb 25, 2008 T12:03:44


KB61230
SNAP-IDC5Q counter item IDs not displayed in OptoBrowser Configurator

SNAP-IDC5Q counter item IDs not displayed in OptoBrowser Configurator

Feb 12, 2008 T14:30:05


KB60359
'Convert # to Hex String' command pads extra 0's in front of Integer 64 value

'Convert # to Hex String' command pads extra 0's in front of Integer 64 value

Feb 12, 2008 T14:28:43


KB61232
Unexpected windows opened by PAC Display default window configuration

Unexpected windows opened by PAC Display default window configuration

Feb 11, 2008 T14:24:05


KB61229
Incorrectly displayed X-Y plots in PAC Display

Incorrectly displayed X-Y plots in PAC Display

Feb 11, 2008 T09:30:33


KB61226
Configured PID loops incorrectly displayed by PAC Manager

Configured PID loops incorrectly displayed by PAC Manager