KB80542
Published: July 20, 2016
Revision: 1.0

PAC Control: "Undefined Command" on download when actual upper and lower scaling values are the same


Applies To:

PAC Control Professional
PAC Control Basic

Versions Affected:

R8.2f through R9.4e

Resolved In Version:

R9.5a


Symptoms:

For analog points, if the Actual Upper and Actual Lower scaling values are both set to the same value, then when downloading the strategy, PAC Control displays an error message that starts with: "Undefined Command." The name of the analog point will be listed in the error message.

Workaround:

Change either the Actual Upper or Actual Lower scaling value.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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