Opto 22

43044 Business Park Drive, Temecula, CA 92590 USA
Local & outside the USA:(951) 695-3000
Toll-Free within the USA:(800) 321-6786
Fax: (951) 695-3095
Email: sales@opto22.com
 
KB80995
PID Input scale not displayed as expected in PIDViewer
Revision:  2.0
Published:  7/19/2010
Applies To
PAC Display Professional
Versions
Problem was discovered in version:  
R9.0a
Problem is fixed in version:  
R9.0b

SYMPTOMS

Changes to the Input Min and Max values for the PID Button Configuration in Configurator are not displayed correctly in the PIDViewer at Runtime. For example, a SNAP-AICTD input module has a default range of -40 to +302 degrees F and is configured for 0 to 100 in PAC Control. The Input Min / Max values are changed to 0 to 100, but at Runtime, the range displayed is -40 to 100.

CAUSE

The reason the Input range is displayed incorrectly is because the values are not saved in Configurator. The values are not saved if the project is closed or if the PID Button Configuration dialog is closed and re-opened.

CASE STATUS

Opto 22 has resolved this issue.

Relevant Downloads
No relevant downloads have been specified.
Questions? Contact Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

DISCLAIMER

This Opto 22 Knowledge Base ('OptoKB') article is intended to provide general technical information on a particular subject or subjects and is not an exhaustive treatment of such subjects. Accordingly, the information in this OptoKB article is not intended to constitute application, design, software, or other professional engineering advice or services. Opto 22 may modify the OptoKB articles at any time. Before making any decision or taking any action which might affect your equipment, you should consult a qualified professional.

OPTO 22 DOES NOT WARRANT THE COMPLETENESS, TIMELINESS, OR ACCURACY OF THE DATA CONTAINED IN THIS OPTOKB ARTICLE AND MAY MAKE CHANGES THERETO AT ANY TIME AT ITS SOLE DISCRETION WITHOUT NOTICE. FURTHER, ALL INFORMATION CONVEYED HEREBY IS PROVIDED TO USERS 'AS IS.' IN NO EVENT SHALL OPTO 22 BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING DIRECT, INDIRECT INCIDENTAL, CONSEQUENTIAL, LOSS PROFIT, OR DAMAGE, EVEN IF OPTO 22 HAS BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES.

OPTO 22 DISCLAIMS ALL WARRANTIES WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO THE INFORMATION (INCLUDING HARDWARE, SOFTWARE, AND/OR FIRMWARE) PROVIDED HEREBY, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTIBILITY, AND NON-INFRINGEMENT. Note that certain jurisdictions do not sanction the exclusion of implied warranties: thus, this disclaimer may not apply to you.

Copyright © 2016 Opto 22. All rights reserved.

My.Opto22

All Opto22

Request Information
  • FREE Product Brochure
  • Product Demonstration
  • PreSales Engineering Assistance

Opto 22 Product Support

Opto 22 Product Support is FREE Monday through Friday 7 a.m. to 5 p.m. Pacific Time

Product Support Numbers:

Local: (951) 695-3080
Toll-Free: (800) 835-6786
Fax: (951) 695-3017
support@opto22.com

Products

None

Downloads

None

Documents

None