KB82006
Published: January 16, 2013
Revision: 2.0

FTP communication handles do not support DNS


Applies To:

SNAP-PAC-S1
SNAP-PAC-S2
SNAP-PAC-S1-W
SNAP-PAC-S2-W
SNAP-PAC-R1
SNAP-PAC-R2
SNAP-PAC-R1-W
SNAP-PAC-R2-W

Versions Affected:

Problem was introduced in version: R9.2a
Problem is fixed in version: R9.2c

Resolved In Version:

Problem is fixed in version: R9.2c


Symptoms:

The ability to use a Domain Name Server (DNS) does not work with FTP communication handles. When attempting to open the communication port with the Open Outgoing Communication command, error -447 FTP: Connection failed is returned in the command's Put Result in parameter.

Communicatio Handle Example:

Works:     ftp:10.192.54.195:21,ben,amy

Doesn't work:     ftp:ftp.opto22.com,msmith,freda 


Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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