KB83290
Published: December 4, 2013
Revision: 1.0

Internet Explorer 10 does not display groov properly


Applies To:

groov running on:

  • GROOV-AT1, GROOV-AT1-SNAP
  • GROOV-SVR-WIN, GROOV-SVR-WIN-SNAP

Versions Affected:

All versions of groov.


Symptoms:

In Internet Explorer 10, groov View and Build do not display correctly and appear to be broken.

Workaround:

Opto 22 recommends users follow these steps:

  1. Open Internet Explorer 10.
  2. If the menu bar is not already showing, right-click anywhere in the top border of the browser and select the Menu bar option.
  3. Open the Tools menu, and make sure that Compatibility View is not selected.
  4. Select Tools > Compatibility View settings.
  5. In the Compatibility View Settings dialog box, make sure that no groov IP addresses or hostnames are listed under “Websites you’ve added to Compatibility View.”
  6. Also, make sure that the compatibility options at the bottom of the dialog box are not checked.
  7. Click Close.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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