KB84911
Published: January 11, 2016
Revision: 1.0

PAC Manager can't assign IP address to legacy SNAP Ethernet I/O brains or M4SENET-100 via Ethernet connection


Applies To:

PAC Manager

Versions Affected:

Problem was discovered in version: R9.4c


Symptoms:

PAC Manager's Tools > Assign IP Address function can't use an Ethernet connection to assign IP addresses to the following legacy devices:

  • SNAP-B3000-ENET brains
  • SNAP-ENET-D64 brains
  • SNAP-ENET-S64 brains
  • SNAP-ENET-RTC brains
  • M4SENET-100 adapter cards

Instead, each time you click Assign, PAC Manager cycles through a series of messages ("Unit has been permanently assigned an IP address," "An IP address has been mapped to this Unit, but not yet Assigned," "Unit has been Discovered—Add a mapping for this Unit").


Workaround:

Connect a serial cable from the PC directly to the Ethernet device, and then use PAC Manager to assign the IP address. For details, see "Viewing the IP Address," page 200, in form 1440, ioManager User's Guide.

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


DISCLAIMER

This Opto 22 Knowledge Base ('OptoKB') article is intended to provide general technical information on a particular subject or subjects and is not an exhaustive treatment of such subjects. Accordingly, the information in this OptoKB article is not intended to constitute application, design, software, or other professional engineering advice or services. Opto 22 may modify the OptoKB articles at any time. Before making any decision or taking any action which might affect your equipment, you should consult a qualified professional.

OPTO 22 DOES NOT WARRANT THE COMPLETENESS, TIMELINESS, OR ACCURACY OF THE DATA CONTAINED IN THIS OPTOKB ARTICLE AND MAY MAKE CHANGES THERETO AT ANY TIME AT ITS SOLE DISCRETION WITHOUT NOTICE. FURTHER, ALL INFORMATION CONVEYED HEREBY IS PROVIDED TO USERS 'AS IS.' IN NO EVENT SHALL OPTO 22 BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING DIRECT, INDIRECT INCIDENTAL, CONSEQUENTIAL, LOSS PROFIT, OR DAMAGE, EVEN IF OPTO 22 HAS BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES.

OPTO 22 DISCLAIMS ALL WARRANTIES WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO THE INFORMATION (INCLUDING HARDWARE, SOFTWARE, AND/OR FIRMWARE) PROVIDED HEREBY, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTIBILITY, AND NON-INFRINGEMENT. Note that certain jurisdictions do not sanction the exclusion of implied warranties: thus, this disclaimer may not apply to you.

Copyright © 2024 Opto 22. All rights reserved.