KB85982
Published: August 17, 2016
Revision: 2.0

OptoDataLink may crash if a data link's source or destination becomes unavailable


Applies To:

OptoDataLink

Versions Affected:

Problem was discovered in version: R9.5a
Problem is fixed in version: R9.5b

Resolved In Version:

Problem is fixed in version: R9.5b


Symptoms:

OptoDataLink may crash if a data link's source or destination becomes unavailable while the link is running. This could happen, for example, if the source or destination is on a remote drive, and the network connection is lost while the data link is running.

When this issue occurs, OptoDataLink displays a message that the service is no longer running and needs to be restarted.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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