KB86248
Published: October 3, 2016
Revision: 1.0

Cancelling or attempting to turn off passcode causes groov View for mobile to crash


Applies To:

groov View for iOS (iPad only)

Versions Affected:

R2.42 and lower

Resolved In Version:

R2.43


Symptoms:

In groov View for iOS, when you try to cancel the input for passcodes, the app will crash. The app also crashes if you try to disable the passcode option by entering the code to disable it.

This issue occurs only on an iPad. iPhone and iPod are not affected.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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