KB86456
Published: January 25, 2017
Revision: 1.0

In groov, invalid .idb.txt file causes controller name and tags to disappear


Applies To:

GROOV-AR1-BASE
GROOV-SVR-WIN-BASE
GROOV-AR1
GROOV-AR1-SNAP
GROOV-SVR-WIN
GROOV-SVR-WIN-SNAP
GROOV-AT1
GROOV-AT1-SNAP

Versions Affected:

Problem affects versions: All versions


Symptoms:

If you create a new Opto 22 controller device and select an invalid .idb.txt file (that is, a file that has the correct extension but is not a PAC Control strategy file), the device list will show a controller with no name.

If you update an existing controller with an invalid .idb.txt file, the name of the device and all its tags will disappear.

Workaround:

Make sure your .idb.txt file is a valid PAC Control strategy file.

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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