KB86542
Published: March 14, 2018
Revision: 2.0

groov View: Page menu items are greyed out after About page is displayed


Applies To:

groov View running on:

  • GROOV-AR1, GROOV-AR1-BASE, GROOV-AR1-SNAP
  • GROOV-AT1, GROOV-AT1-SNAP
  • GROOV-SVR-WIN, GROOV-SVR-WIN-BASE, GROOV-SVR-WIN-SNAP

Versions Affected:

R3.2a through R3.4c

Resolved In Version:

R3.5a


Symptoms:

If the menu color in groov  View is configured to be a dark color, sometimes items in the Page menu (the "hamburger" icon in the upper left corner) are greyed out after you have opened and closed the About dialog box (Gear icon > About).

When this happens, you won't be able to see the page's name in the Page menu. But if you click in the menu, groov View will switch to the page you clicked.

Workaround:

In groov  View, click the Gear icon > Refresh groov  View. This will fix the issue temporarily.

Resolution:

No relevant downloads have been specified.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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