SNAP-AIVRMS and SNAP-AIARMS module readings may become fixed at -32768

Applies To:

SNAP-AIVRMS
SNAP-AIARMS

Symptoms:

SNAP-AIVRMS and SNAP-AIARMS module readings may become fixed at -32768. The low scale for these modules is zero, and they should not report negative values that are less than 0.5% of full scale (-1.25 V for the SNAP-AIVRMS module, and –50 mA for the SNAP-AIARMS module), unless there is an error condition.

Resolution:

Module firmware has been updated to correct this problem. If you are experiencing the above symptoms, contact Opto 22 Product Support to discuss a solution.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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