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KB50017
SNAP-PAC-S1 may enter reset state after storing a large strategy to flash
Revision:  2.0
Published:  4/10/2006
Applies To
SNAP-PAC-S1 Controller Firmware
Versions
Problem was discovered in version:  
R7.0b
Problem is fixed in version:  
R7.1a

SYMPTOMS

After storing a large strategy to flash and rebooting, control engines may enter a state in which they return error code –9 , ‘Timeout. No Response from name of control engine’ in ioControl Debug mode. This state can also occur on the next attempt to download a strategy, or on the next attempt to access the control engine. Along with the error code, the STAT LED flashes a blink code of two green blinks, one solid orange, and 5 red blinks. The control engine then goes into a reset condition.

Restoring factory defaults to the control engine corrects the problem.

RESOLUTION

Opto 22 has resolved this issue.

Relevant Downloads
No relevant downloads have been specified.
Questions? Contact Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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