Uninstalling one version of PAC Project may result in a communication error with SoftPAC

Applies To:

SoftPAC
SoftPAC Monitor

Versions Affected:

All versions

Symptoms:

If you have multiple versions of PAC Project installed (for example, 10.2, 10.4, and 10.5) and uninstall one version (such as 10.2), you may encounter a communication error when attempting to run SoftPAC or SoftPAC Monitor.

Workaround:

After you uninstall a version of PAC Project, install the latest PAC Project version (or the latest compatible version for your system).

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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