I can’t reach the groov Box using my browser. What do I do?

First, make sure you've typed the URL accurately and included the "s": https:// plus the groov Box hostname or IP address. Examples:

  • https://Opto-06-51-f2

Make sure your computer network is plugged into ETH0 on the groov Box. Don't use ETH1 right now.

If you still can't reach the Box, your network is set up differently. That's OK. If you like videos, watch groov Find and get going again. Or, determine the following information about your network and your computer:

  • Does your network have a DHCP server?
  • Does your network have a DNS server?
  • Does your computer have more than one network interface card (NIC)?

Then see the next questions on these subjects for more answers.