KB90724 /Support/Resources-Tools/KnowledgeBase/KB90724 - 2/27/2024 10:46:40 PM PAC Display Runtime Professional may be unresponsive or crash (without an error message or event log) when opening, running, or closing a project that contains an unavailable ODBC SQL connection.
KB90836 /Support/Resources-Tools/KnowledgeBase/KB90836 - 2/15/2024 6:40:02 PM When you are configuring the “when” condition for an Opto 22 device in OptoDataLink and set the interval to a value faster than 1000 milliseconds, the tag data may not update faster than once every 1000 milliseconds.
KB89977 /Support/Resources-Tools/KnowledgeBase/KB89977 - 2/15/2024 5:58:39 PM When moving a graphic object in PAC Display using a computer mouse, the bounding box (a rectangular border around the object with handles) may not appear.
KB90853 /Support/Resources-Tools/KnowledgeBase/KB90853 - 2/5/2024 10:40:37 PM On the Status Write page of the Inspect window of PAC Manager, you may not be able to enter an IP address or subnet mask that contains 12 digits (3 digits in all 4 octets, such as 255.255.255.255) for the ETHERNET 2 Interface .
KB90841 /Support/Resources-Tools/KnowledgeBase/KB90841 - 1/31/2024 12:20:26 AM You may encounter an “invalid character” error message when attempting to log into groov Admin on groov Box products if your username contains a space.
KB90711 /Support/Resources-Tools/KnowledgeBase/KB90711 - 1/30/2024 10:18:54 PM When deleting a groov RIO energy monitoring unit (EMU; GRV-R7-I1VAPM-3 ) from a PAC Control strategy, it may continue to appear in the Strategy Tree. If you attempt to open the deleted groov RIO EMU from the Strategy Tree, PAC Control may crash.
Edge Controls /Community/Opto-Partners/Edge-Controls - 1/18/2024 8:31:56 PM Partner Overview We are a Permian Basin service company specializing in Automation, SCADA, Motor Controls, and Pump Systems. We provide sales and service for H-Pump and ANSI pump systems, as well as motor controls. Our Automation division currently sells, installs, and s...
Case Study: Zendal Group Meets Pandemic Vaccine Demand /Products/groov-Case-Studies/Case-Study-Zendal-Group-Meets-Pandemic-Vaccine-Dem - 1/10/2024 9:31:04 PM Fill and Finish Tanks during commissioning Ignition Edge Panel software runs directly on the groov EPIC hardware. Zendal Group Meets Pandemic Vaccine Demand Pharmaceutical production system scales up rapidly despite incompatible equipment, lockdown, logis...
KB89886 /Support/Resources-Tools/KnowledgeBase/KB89886 - 12/14/2023 9:51:40 PM When opening an OptoControl strategy with subroutines in PAC Control Professional, subroutine references may not convert correctly.
KB90709 /Support/Resources-Tools/KnowledgeBase/KB90709 - 12/13/2023 5:07:20 PM You may encounter communication errors in the controller’s message queue when you configure certain I/O unit types with hostnames in your PAC Control strategy.
KB90810 /Support/Resources-Tools/KnowledgeBase/KB90810 - 12/12/2023 4:43:05 AM If you display the "About" page of the OptoDataLink Monitor (right-click on the OptoDataLink Monitor icon in the Windows System Tray, then select About), you may notice that at the end of every version number is an "A". This letter should increment if there is an update to the...
KB81384 /Support/Resources-Tools/KnowledgeBase/KB81384 - 12/11/2023 6:34:40 PM When you add a single index (or element) or a range of elements of a pointer table to a Watch Window in PAC Control, the values may not consistently show or update in the Watch Window.
KB90566 /Support/Resources-Tools/KnowledgeBase/KB90566 - 12/11/2023 6:28:32 PM If you have multiple versions of PAC Project installed (for example, 10.2, 10.4, and 10.5) and uninstall one version (such as 10.2), you may encounter a communication error when attempting to run SoftPAC or SoftPAC Monitor.
KB90768 /Support/Resources-Tools/KnowledgeBase/KB90768 - 12/8/2023 8:48:25 PM When automatically adding GRV-MM1001-10 modules in PAC Control, all channels may incorrectly populate as discrete (digital) inputs.
KB90809 /Support/Resources-Tools/KnowledgeBase/KB90809 - 12/6/2023 10:08:00 PM In PAC Control, your GRV-EPIC-PR2 may not be available to select as the I/O unit when configuring Generate N Pulses and some Analog Totalizer commands.
KB90799 /Support/Resources-Tools/KnowledgeBase/KB90799 - 12/6/2023 6:54:26 PM If a GRV-IDCIFQ-12 module has a channel configured as quadrature with index, occasionally, the index may not update.
KB90782 /Support/Resources-Tools/KnowledgeBase/KB90782 - 12/6/2023 7:03:55 AM On some discrete input modules, if 2 or more channels in the same set of 8 channels (0-7, 8-15, or 16-23) are configured with the counting, period, pulse, or frequency measurement feature, you may observe a very rare instance of data loss.
KB90762 /Support/Resources-Tools/KnowledgeBase/KB90762 - 12/6/2023 5:10:45 AM For some discrete input modules, while observing or recording measurements from a channel configured with the counter feature, there may be a scan (or, at most, two) that reports a value 256 less than the expected value. This issue may occur every 256 counts, so higher frequen...
KB90761 /Support/Resources-Tools/KnowledgeBase/KB90761 - 12/6/2023 3:37:22 AM For some discrete input modules, if you read a period measurement before it finishes its cycle, the value will be inaccurate.
KB90757 /Support/Resources-Tools/KnowledgeBase/KB90757 - 12/5/2023 11:55:47 PM For some discrete input modules, if one or more channels is configured with the On/Off-time totalization feature, when the PAC Control command Get & Restart On/Off-Time Totalizer command retrieves the totalization value, on very rare occasions, the returned measurement may be ...
KB90514 /Support/Resources-Tools/KnowledgeBase/KB90514 - 12/1/2023 12:04:47 AM For some discrete input modules, if the module is alone or there is no more than one other non-simple module on the chassis, channels configured with counting, On/Off totalization, period, pulse, or frequency features may, on very rare occasions, report inaccurate counts or to...
KB90778 /Support/Resources-Tools/KnowledgeBase/KB90778 - 11/29/2023 10:38:08 PM When you attempt to stop all links in OptoDataLink Configurator (or from OptoDataLink Monitor in the Windows system tray), you may encounter a Microsoft .NET Framework “Unhandled exception” error.
KB90755 /Support/Resources-Tools/KnowledgeBase/KB90755 - 11/29/2023 6:42:29 PM When configuring a Dynamic Attribute object (such as a Text object) in PAC Display Runtime to use a value tag on a groov discrete output channel configured with the On-Time or Off-Time Totalizer feature, the value may remain at zero (0) instead of updating to the actual value.
KB90796 /Support/Resources-Tools/KnowledgeBase/KB90796 - 11/16/2023 5:01:57 PM When you configure a SQL database as a destination in OptoDataLink, you may encounter an Incorrect syntax near ‘)’ message in the error log, and no data will be logged to the destination database.