Case Study: Ending Communication Failures Across 180 Remote Sites

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Updated: 05/08/2026

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The Genesee County Drain Commissioner Division of Water & Waste Service (GCDC-WWS) in Michigan struggled with the communication slowdowns in their legacy radio polling system. Poor alarming meant operators could not reliably fine-tune the pumping stations. With 180 remote sites across 600 square miles, these delays became unacceptable. Additionally, the traditional PLC-based systems were not scalable—especially for smaller sites where the full automation stack just wasn't cost effective.

In this case study, find out how the GCDC-WWS was able to economically expand and scale its automation architecture by pairing flexible control hardware with the Sparkplug® B MQTT publish/subscribe communication model.

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