KB50761
Published: July 1, 2008
Revision: 1.0

Errors possible when installing FactoryFloor R4.1a over an existing installation


Applies To:

FactoryFloor Software

Versions Affected:

Problem was discovered in version: R4.1a


Symptoms:

A series of error messages are displayed if there is an attempt to install FactoryFloor R4.1a on a computer that already has FactoryFloor R4.1a installed. This problem occurs if the Modify option is selected from the InstallShield Wizard.

KB50761_image1_modify.jpg

The message below appears:

KB50761_image2_ErrorMsg.jpg

Workaround:

If re-installing FactoryFloor is necessary, uninstall FactoryFloor first before attempting to install it again.

Resolution:

Opto 22 is aware of this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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