KB52885
Published: October 19, 2006
Revision: 4.0

Analog output modules in positions 8 to 15 do not respond to ioControl ‘Ramp Analog Output’ command


Applies To:

SNAP-PAC-S1
SNAP-PAC-R1
SNAP-PAC-R2
SNAP-UP1-ADS
SNAP-UP1-M64
SNAP-UP1-D64
SNAP-LCE
SNAP-B3000-ENET
SNAP-ENET-RTC
SNAP-ENET-D64
SNAP-ENET-S64

Versions Affected:

Problem was discovered in version: R7.1d
Problem is fixed beginning in beta version: B7.1g
Problem is fixed in version: R7.1g

Resolved In Version:

Problem is fixed beginning in beta version: B7.1g
Problem is fixed in version: R7.1g


Symptoms:

Analog output modules in mounting rack positions 8 through 15, do not respond to the ioControl Ramp Analog Output command when used with a SNAP-PAC-R1.


Resolution:

Opto 22 has resolved this issue. The problem involves a change to both the controller and I/O unit firmware. If you are using a controller with I/O that is not local to the controller (they are not on the same unit), then both controller and I/O units need firmware upgrades (SNAP-LCE and SNAP-ENET-D64; SNAP-PAC-R1 and SNAP-B3000-ENET, for example).


Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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