KB58259
Published: July 1, 2008
Revision: 1.0

Trouble opening Cyrano R3.3a strategy with OptoControl


Applies To:

FactoryFloor Software - OptoControl

Versions Affected:

Problem was discovered in version: R4.0c


Symptoms:

OptoControl R4.0c or newer cannot open a Cyrano R3.3a strategy because the .INF file is not created when the strategy is imported.


Workaround:

Open the Cyrano strategy in OptoControl R2.2b, and then open the converted R2.2b strategy with OptoControl R4.0c or newer. OptoControl R2.2b is available from the Opto 22 BBS.


Resolution:

Opto 22 is aware of this problem.


Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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