KB80248
Published: May 20, 2008
Revision: 2.0

Some SNAP-PAC-S1/S2 controllers may reset on power-up


Applies To:

SNAP-PAC-S1
SNAP-PAC-S2

Versions Affected:

Problem occurs in versions: R7.0a through R8.1a, in control engines with a Hardware Revison date of August 28, 2007 or later
Problem is fixed in version: R8.2a SNAP PAC firmware

Resolved In Version:

Problem is fixed in version: R8.2a SNAP PAC firmware


Symptoms:

SNAP-PAC-S1 and SNAP-PAC-S2 control engines with a Hardware Revision date of August 28, 2007 or later using firmware versions R7.0a through R8.1a, may reset on power-up. If the controller resets, the STAT LED blinks green twice, briefly blinks orange, and then repeats this blinking sequence.


Workaround:

Contact Opto 22 Product Support to discuss your problem’s circumstances and to request a beta firmware update. Please be advised that beta updates have not been fully tested and may not be suitable for critical applications.

To download the firmware once you have received it from Product Support, use PAC Manager and the Tools→Install Firmware via FailSafe Bootloader Mode option.


Resolution:

Opto 22 has corrected this problem.


Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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