KB80469
Published: March 24, 2009
Revision: 2.0

Importing a chart with legacy items may cause PAC Control to crash


Applies To:

PAC Control Professional
PAC Control Basic

Versions Affected:

Problem was discovered in version: R8.2e
Problem is fixed in version: R8.2f

Resolved In Version:

Problem is fixed in version: R8.2f


Symptoms:

PAC Control may crash if a PAC Control chart with legacy items is imported into a strategy, and the legacy option Enable Ethernet, Ultimate, and Simple I/O Units and commands or Enable Mistic I/O units and commands is not enabled.

[image1]

The legacy items include I/O points, PID loops, and event/reactions from Mistic I/O units and older Ethernet I/O units such as SNAP‑B3000‑ENET, SNAP‑ENET‑D64, and SNAP‑ENET‑S64.


Workaround:

Enable the applicable legacy option for your strategy. Execute Enable Ethernet, Ultimate, and Simple I/O Units and commands or Enable Mistic I/O units and commands (File→Strategy Optoions) before importing the chart.


Resolution:

Opto 22 has resolved this issue.


Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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