KB80772
Published: February 16, 2010
Revision: 1.0

Not all SuperTrend pens may be plotted at Runtime if one pen's value is -NAN


Applies To:

PAC Display Professional
PAC Display Basic

Versions Affected:

Problem was discovered in version: R8.2m


Symptoms:

One or more SuperTrend pens may fail to plot if one of the SuperTrend pens is tracking a tag with an out of range, -NAN, value.

The bug appears if:

  1. More than one pen is plotted in a SuperTrend.
  2. One of the pens goes from a valid value to a -NAN value.
  3. PAC Display Runtime is closed and re-started, and the pen continues to have a value of -NAN. A message similar to the following is sent to the Event Log:

    Group [xxx] : Item[yyy] has returned invalid floating point data. (+INF, -INF, or NAN)

One or more of the active pens plotting valid values is not drawn in the SuperTrend when Runtime is restarted.


Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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