KB81195
Published: May 16, 2011
Revision: 1.0

Event Messages greater than 0 are not copied to 'Message N: Text of Most Recent Message' field


Applies To:

SNAP-PAC-S1
SNAP-PAC-S2
SNAP-PAC-R2
SNAP-PAC-EB1
SNAP-PAC-EB2
SNAP-PAC-S1-W
SNAP-PAC-S2-W
SNAP-PAC-R1-W
SNAP-PAC-R2-W

Versions Affected:

Problem was introduced in version: R8.3a
Problem is fixed in version: R9.4b

Resolved In Version:

Problem is fixed in version: R9.4b


Symptoms:

The message text for an event message is not copied to the MMIO location 'Message N: Text of most recent message' (where N is the message number), if the Event Message number is greater then 0. The message text is actually sent, and the correct message is copied to the MMIO address for Event 0, but the 'Text of most recent message' is blank for all other Event Message numbers.

Workaround:

Do a generic read of the misplaced Most Recent Message Text as follows:

  1. In Inspect mode in PAC Manager, click Other > Generic Read/Write.
  2. For the Address, enter the base address 0xF1209000 for Event Message Number 0, and select String as the Type.



    The string message will appear in the Value field.

  3.  Add 0x5B4 to the base address for each subsequent Event Message Number. For example, the next address, Event Message 1, would be located at 0xF12095B4. Event Message 2 would be located at 0xF1209B68.

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


DISCLAIMER

This Opto 22 Knowledge Base ('OptoKB') article is intended to provide general technical information on a particular subject or subjects and is not an exhaustive treatment of such subjects. Accordingly, the information in this OptoKB article is not intended to constitute application, design, software, or other professional engineering advice or services. Opto 22 may modify the OptoKB articles at any time. Before making any decision or taking any action which might affect your equipment, you should consult a qualified professional.

OPTO 22 DOES NOT WARRANT THE COMPLETENESS, TIMELINESS, OR ACCURACY OF THE DATA CONTAINED IN THIS OPTOKB ARTICLE AND MAY MAKE CHANGES THERETO AT ANY TIME AT ITS SOLE DISCRETION WITHOUT NOTICE. FURTHER, ALL INFORMATION CONVEYED HEREBY IS PROVIDED TO USERS 'AS IS.' IN NO EVENT SHALL OPTO 22 BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING DIRECT, INDIRECT INCIDENTAL, CONSEQUENTIAL, LOSS PROFIT, OR DAMAGE, EVEN IF OPTO 22 HAS BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES.

OPTO 22 DISCLAIMS ALL WARRANTIES WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO THE INFORMATION (INCLUDING HARDWARE, SOFTWARE, AND/OR FIRMWARE) PROVIDED HEREBY, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTIBILITY, AND NON-INFRINGEMENT. Note that certain jurisdictions do not sanction the exclusion of implied warranties: thus, this disclaimer may not apply to you.

Copyright © 2018 Opto 22. All rights reserved.