KB82989
Published: September 5, 2013
Revision: 1.0

SoftPAC: Error received, "A referral was returned from the server"


Applies To:

SOFTPAC

Versions Affected:

Problem is fixed in version: SoftPAC R9.3c

Resolved In Version:

Problem is fixed in version: SoftPAC R9.3c


Symptoms:

When you try to launch version R9.3b or earlier of SoftPAC Monitor on a PC running Windows Vista or higher, you may receive an error that says, "A referral was returned from the server."

This error is caused by the Windows User Account Control (UAC), which prevents SoftPAC Monitor from initializing.

Resolution:

Opto 22 has resolved this issue

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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