KB83650
Published: April 24, 2014
Revision: 1.0

SuperTrend log files do not contain force-logging entries when a SuperTrend is closed or minimized


Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

Problem was discovered in version: R9.3c
Problem is fixed in version: R9.3d

Resolved In Version:

Problem is fixed in version: R9.3d


Symptoms:

There are no entries in the SuperTrend log file for pens configured to "Force Logging Every ..." when the SuperTrend is closed or minimized. If a SuperTrend pen is configured with a deadband and to force logging, the logging should occur at user-defined intervals even if the value change is less than the deadband. This works if the SuperTrend is open, but fails when closed or minimized.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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