KB83684
Published: October 20, 2014
Revision: 1.0

Objects disappear from the Desktop & Tablet window in groov Build


Applies To:

groov View running on: 

  • GROOV-AR1, GROOV-AR1-SNAP
  • GROOV-AT1, GROOV-AT1-SNAP
  • GROOV-SVR-WIN, GROOV-SVR-WIN-SNAP

Versions Affected:

R2.2a and lower

Resolved In Version:

R2.2b


Symptoms:

When in the Desktop & Tablet view of groov Build, if you right-click on an object and select Lock Position and switch to the Handheld view and then back again to the Desktop & Tablet view, all of the graphics will be gone.

Workaround:

While in Desktop & Tablet view in groov Build, go to groov View. Then go back to groov Build. The graphics that disappeared will be displayed.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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