KB83916
Published: September 9, 2014
Revision: 1.0

Cannot configure which DHCP server to obtain DNS or Gateway settings from


Applies To:

GROOV-AR1
GROOV-AR1-SNAP
GROOV-AT1
GROOV-AT1-SNAP

Versions Affected:

Versions affected: groov Admin version 1.570.36 and earlier


Symptoms:

A DNS server or IPv4 Gateway address that was obtained automatically in groov Admin is empty or was obtained from the wrong network interface. To see whether Admin is configured to obtain a gateway IP address automatically, do the following in groov Admin:

  1. Click Configure Network Interfaces on the groov Admin Quick Start page.
  2. Under Client Options, check the setting for DNS servers and IPv4 Gateway.


Workaround:

On the Client Options dialog box, assign static IP addresses for the DNS Servers and IPv4 Gateways.


Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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