KB83947
Published: July 30, 2014
Revision: 1.0
Slider gadget doesn't work using a touch screen with Internet Explorer 11
Applies To:
GROOV-AT1
GROOV-AR1
GROOV-AT1-SNAP
GROOV-AR1-SNAP
GROOV-SVR-WIN
GROOV-SVR-WIN-SNAP
Versions Affected:
Versions affected: All versions earlier than R2.2a
Problem is fixed in version: R2.2a
Resolved In Version:
Problem is fixed in version: R2.2a
Symptoms:
The position of the Slider gadget can't be changed with a touch and drag gesture using Internet Explorer 11.
Workaround:
When using a a touch screen with groov, use Chrome or Firefox.
Resolution:
Opto 22 has resolved this issue.
Questions?
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com
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