KB83962
Published: November 3, 2014
Revision: 2.0
PAC Control: SNAP-BRS or G4D32RS brain fails to initialize
Applies To:
SNAP-PAC-S1
SNAP-PAC-S1-FM
SNAP-PAC-S1-W
SNAP-PAC-S2
SNAP-PAC-S2-W
Versions Affected:
Problem affects versions: Firmware R9.2c through R9.4a
Problem is fixed in version: Firmware R9.4b
Resolved In Version:
Problem is fixed in version: Firmware R9.4b
Symptoms:
If a PAC Control strategy contains a SNAP-BRS or G4D32RS brain, communication to the brain is not enabled.
Workaround:
Use R9.2a or lower firmware.
Resolution:
Opto 22 has resolved this issue.
Questions?
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com
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