KB84137
Published: December 10, 2014
Revision: 1.0

PAC Control: Set Time Zone command may set the zone incorrectly


Applies To:

SNAP-PAC-S1
SNAP-PAC-S1-FM
SNAP-PAC-S1-W
SNAP-PAC-S2
SNAP-PAC-S2-W
SNAP-PAC-R1
SNAP-PAC-R1-FM
SNAP-PAC-R1-W
SNAP-PAC-R2
SNAP-PAC-R2-FM
SNAP-PAC-R2-W
SOFTPAC

Versions Affected:

Problem affects versions: Firmware R9.4a and lower
Problem is fixed in version: R9.4b

Resolved In Version:

Problem is fixed in version: R9.4b


Symptoms:

If the "Set Time Zone" configuration string contains a single time zone (for example, AZ and HI don't observe daylight savings time), and the command is called multiple times, the time zone may be set incorrectly.

Workaround:

There are two possible workarounds:

  1. Before setting the time zone configuration, make sure it isn't already set, by calling the "Get Time Zone Description" command and comparing its return string to the expected time zone.
  2. Set both time zones in the configuration string to the same value.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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