KB84911
Published: January 11, 2016
Revision: 1.0

PAC Manager can't assign IP address to legacy SNAP Ethernet I/O brains or M4SENET-100 via Ethernet connection


Applies To:

PAC Manager

Versions Affected:

Problem was discovered in version: R9.4c


Symptoms:

PAC Manager's Tools > Assign IP Address function can't use an Ethernet connection to assign IP addresses to the following legacy devices:

  • SNAP-B3000-ENET brains
  • SNAP-ENET-D64 brains
  • SNAP-ENET-S64 brains
  • SNAP-ENET-RTC brains
  • M4SENET-100 adapter cards

Instead, each time you click Assign, PAC Manager cycles through a series of messages ("Unit has been permanently assigned an IP address," "An IP address has been mapped to this Unit, but not yet Assigned," "Unit has been Discovered—Add a mapping for this Unit").


Workaround:

Connect a serial cable from the PC directly to the Ethernet device, and then use PAC Manager to assign the IP address. For details, see "Viewing the IP Address," page 200, in form 1440, ioManager User's Guide.

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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