KB86403
Published: August 20, 2020
Revision: 2.0

PAC Control leaves host port Ethernet sessions open after download cancelled


Applies To:

  • PACCONTROLBAS (PAC Control Basic)
  • PACCONTROLPRO (PAC Control Professional)

Versions Affected:

All versions prior to R10.3b

Resolved In Version:

10.3b


Symptoms:

If you start a strategy download to a controller, but click Cancel before it completes, it leaves 2 Ethernet host port sessions open. These sessions will remain open and take away from the 31 available host port sessions. If enough PAC Control downloads are cancelled, eventually PAC Control may report a -9 (Timeout) error and the controller may not respond to any connection requests. The only way to restore these sessions is to either reboot the PAC Control computer or reboot the controller.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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