KB86578
Published: February 27, 2017
Revision: 2.0

PAC Display Runtime: Alarm information may disappear from alarm graphics


Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

Versions affected: R9.6b and Beta version B9.6b
Problem is fixed in version: R9.6c

Resolved In Version:

Problem is fixed in version: R9.6c


Symptoms:

After alarms have been displayed in a window with an alarm graphic, closing and re-opening the window may cause the alarm information to disappear. (Instead of displaying the alarm information, the alarm graphic may be displayed with empty rows.)

The same issue can happen when an alarm graphic is sent behind another graphic: when the alarm graphic is brought back to the top of the stack, the alarm information may be missing.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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