KB86632
Published: April 18, 2017
Revision: 2.0

Unable to reopen PAC Display Runtime Professional


Applies To:

PAC Display Professional

Versions Affected:

Problem was discovered in version: R9.6c
May also affect versions: R9.5a and higher
Problem is fixed in version: R9.6d

Resolved In Version:

Problem is fixed in version: R9.6d


Symptoms:

If you open PAC Display Runtime Professional and then try to open it again, after you've closed Runtime Pro, you won't be able to reopen it.

Workaround:

There are two possible workarounds:

  • Reboot the computer, and then you can open PAC Display Runtime Pro.
  • If you don't want to reboot the computer, you can use Windows Task Manager (Processes tab, Background processes area) to close all instances of PAC Display Runtime Professional. Then you can open PAC Display Runtime.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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