KB86743
Published: June 28, 2017
Revision: 2.0
After a reboot, sometimes OptoDataLink stops sending data to the control engine
Versions Affected:
Versions affected: R9.5a through R9.6b
Problem is fixed in version: R9.6e
Resolved In Version:
Problem is fixed in version: R9.6e
Symptoms:
When an OptoDataLink project is sending data to a control engine, if the PC running the project is rebooted, sometimes OptoDataLink stops sending the data.
When this happens, OptoDataLink Monitor displays the error icon (two red vertical bars over a link image). If you right-click the error icon and then select View Errors, a "0x80070057" error message is displayed in the OptoDataLink Errors log.
Workaround:
- Restart the project in OptoDataLink Configurator. If OptoDataLink Configurator is already running, close it, restart it, and then reopen the project.
- Click the Stop All Links button. (From the menu, click Run > Stop all links).
- To restart the flow of data, click the Save and Start All Links button. (From the menu, click Run > Start all links).
Resolution:
Opto 22 has resolved this issue.
Questions?
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com
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