KB86866
Published: March 14, 2018
Revision: 2.0

Invalid trend configuration can crash groov View


Applies To:

GROOV-AR1-BASE
GROOV-SVR-WIN-BASE
GROOV-AR1
GROOV-AR1-SNAP
GROOV-SVR-WIN
GROOV-SVR-WIN-SNAP
GROOV-AT1
GROOV-AT1-SNAP

Versions Affected:

R3.4a through R3.4c

Resolved In Version:

R3.5a


Symptoms:

After you configure a trend, groov View fails to restart cleanly and instead shows a 503 error (Service Unavailable).

Sometimes an invalid trend configuration isn't caught, and groov View continues to run after the configuration has been added. Any trend with an invalid configuration won't work, however. If you then try to restart groov View, it fails to start up.

Workaround:

Make sure you don't configure a trend with an invalid period or update interval.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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