KB86879
Published: August 27, 2017
Revision: 2.0

PAC Display: Decrypting Runtime Operator Log file displays an "Operator Log File is invalid" message


Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

Versions affected: R9.4a through R9.6e

Resolved In Version:

R9.6f


Symptoms:

Note: This issue occurs only when a PAC Display project is configured to log Runtime operator actions and to encrypt the log file (Configure > Runtime > Security tab > Enable Runtime Operator Action Logging check box and Encrypt Log File check box).

When you try to decrypt an Operator Action log file in PAC Display Configurator (View > Decrypt Runtime Operator Log File > Decrypt! button),  an error message is displayed saying the Operator Log File is invalid. Instead, the file should be decrypted and displayed.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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