Published: February 24, 2018
PAC Display Runtime Pro: A PID's SuperTrend Pen Scale dialog box may reopen after you close it
PAC Display Professional
R9.5a through R9.6f
Note: This issue applies only when scaling a SuperTrend pen for a PID control in PAC Display Runtime Pro. It does not happen when you scale a "regular" SuperTrend pen.
In PAC Display Runtime Pro, sometimes when you click OK or Cancel on the SuperTrend Pen Scale dialog box for a PID point*, Runtime closes the dialog box and then immediately opens the dialog box again.
If you clicked OK, Runtime will save the changes you made; however, if the dialog box opens again, the default values (Maximum Value = 100 and Minimum Value = 0) are displayed, which may cause you to think that your changes were not saved.
*You access this dialog box by clicking a PID button in Runtime, and then clicking the Scale button (the magnifying glass below the SuperTrend graph) in the PID Viewer.
Opto 22 has resolved this issue and will include the fix in an upcoming release.
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
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