KB87243
Published: May 24, 2018
Revision: 2.0

Saving a project may cause PAC Display Configurator Pro to hang if Primary Scanner Node field is blank


Applies To:

PAC Display Professional

Versions Affected:

All versions through R9.6g

Resolved In Version:

R10.0a


Symptoms:

Note: This issue affects PAC Display Professional. It does not affect PAC Display Basic.

If the Primary Scanner Node field is blank (Configure > Control Engines > Add or Replace), PAC Display Configurator Professional may hang when you save the project (the spinning "progress" wheel won't stop spinning).

Workaround:

In the Control Engine Properties dialog box (Configure > Control Engines > Add button or Replace button), don't leave the Node field blank. If you don't have a primary scanner, type This Computer in the Node field.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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