KB87293
Published: May 24, 2018
Revision: 3.0

PAC Display Runtime: SuperTrend scale may not match pen selection


Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

R9.6g; lower versions may also be affected

Resolved In Version:

R10.0a


Symptoms:

In PAC Display Runtime, you can select a pen from the drop-down list  on a SuperTrend graph. Selecting a pen changes the graph's scale to the selected pen's scale.

Closing and opening the window always resets the drop-down list to Pen 1. However, when this issue happens, the scale stays on the previously selected pen. This results in the wrong scale being displayed, and not matching the selected pen.

Workaround:

Selecting any pen corrects the scale. Just be aware that each time the window is closed and reopened, the selected pen is reset but the scale is not.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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