KB87306
Published: August 27, 2018
Revision: 2.1

Using the same COM handle in multiple charts may cause the controller to reset


Applies To:

  • SNAP-PAC-S1, SNAP-PAC-S1-FM, SNAP-PAC-S1-W
  • SNAP-PAC-S2, SNAP-PAC-S2-W
  • SNAP-PAC-R1, SNAP-PAC-R1-FM, SNAP-PAC-R1-W, SNAP-PAC-R1-B
  • SNAP-PAC-R2, SNAP-PAC-R2-FM, SNAP-PAC-R2-W

Versions Affected:

All PAC Firmware versions through R9.5h

Resolved In Version:

PAC Firmware R10.0d


Symptoms:

If multiple charts are opening and closing the same COM handle simultaneously, one chart could close the COM handle while another chart is attempting to open it—which may cause the controller to reset.

Workaround:

Use different COM handles for each chart.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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