KB87502
Published:
Revision: 1.0

Status shows no progress when you drop something other than a file into the upload area


Applies To:

GRV-EPIC-PR1

Versions Affected:

1.0.0; 1.0.1


Symptoms:

If you drag-and-drop something other than a file into a file upload area, groov Manage displays the progress window, but there appears to be no progress being made. The following screens have file upload areas:

  • Node-RED Project Management
  • Update
  • Restore
The following image shows no progress on a Restore process when something other than a file was dropped into the file upload area of the Restore screen:

Workaround:

  1. Refresh the browser.
  2. Drag and drop only files into upload areas.

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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