KB87560
Published: July 9, 2018
Revision: 2.0

Over-sized fonts, parts of text missing, blank dialog boxes, or missing dialog elements


Applies To:

PAC Control
PAC Manager
PAC Terminal
Browser Configurator

Versions Affected:

R10.0a

Resolved In Version:

R10.0b


Symptoms:

Dialog boxes, menus, and window elements (like buttons) might appear strange or distorted.

This issue affects the following:

  • Windows 7 or Windows 10
  • High-resolution displays or low-resolution displays
  • New displays or older displays
  • Note that for some combinations of the above items, the issue might only occur if the Windows display settings have been adjusted to show items with magnifications.

Workaround:

See How to use DPI scaling in Windows 10 to fix blurry old apps.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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