KB87668
Published: February 14, 2019
Revision: 1.0

In groov View, clearing ON or OFF latches doesn't work for groov digital modules


Applies To:

GRV-EPIC-PR1
GROOV-AR1
GROOV-AR1-BASE
GROOV-AR1-SNAP
GROOV-AT1
GROOV-AT1-SNAP
GROOV-SVR-WIN
GROOV-SVR-WIN-BASE
GROOV-SVR-WIN-SNAP

Versions Affected:

groov View R4.0a - R4.0d
GRV-EPIC-PR1 firmware 1.2.2 and lower

Resolved In Version:

groov View R4.1a
GRV-EPIC-PR1 firmware 1.3.0


Symptoms:

In groov View, when you try to clear ON or OFF latches for an I/O channel on groov digital modules, nothing happens.

NOTE: This issue is fixed and will not occur when you create new groov View projects. However, if you have an existing groov View project that uses tags that clear ON or OFF latches for an I/O channel on groov digital modules, you will need to manually resolve the issue as follows:

  1. Install the groov View or GRV-EPIC-PR1 firmware version with the fix.
  2. Go into groov View Build mode and choose Configure > Devices.
  3. Select the device that hosts tags that clear an ON or OFF latches for an I/O channel on groov digital modules.
  4. Click Update Auto Tags. Tags that are not correctly configured will be removed from the database, breaking any gadgets that are connected to them.
  5. Tag the broken gadgets with the (now correct) tags.

Resolution:

Opto 22 has resolved this issue. But see NOTE, above.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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