KB87788
Published:
Revision: 1.0

Control engine stops running


Applies To:

Firmware for GRV-EPIC-PR1

Versions Affected:

1.0.0, 1.0.1, 1.1.0, 1.2.0


Symptoms:

If you try to run a strategy that contains a SNAP I/O unit, with the primary address assigned, and the secondary address blank, the control engine stops running.

Workaround:

  1. Assign the I/O unit's actual address as the primary address.
  2. Assign an invalid address or hostname as the secondary address.
  3. Run the strategy.
  4. You'll see errors in the Message Queue stating that communications with the I/O unit failed. Verify that these errors apply only to the secondary address.
  5. Examine the I/O unit to verify that it is enabled.

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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