KB87959
Published: June 14, 2019
Revision: 2.0

PAC Display Configurator: Import Window may not allow selection of control engine


Applies To:

PAC Display (Basic and Professional)

Versions Affected:

All versions prior to beta version B10.2B Build 0006

Resolved In Version:

R10.2b


Symptoms:

If you do the following steps in PAC Display Configurator, you'll get an error message (shown below) and you won't be able to import a window:

  1. Click Window > Import Window.
  2. Select an exported window to import and click Open.
  3. In the Choose Imported Window Control Engine dialog, click the control engine on the right side of the import dialog, then click the control engine on the left side of the dialog.
  4. Click OK. You'll see the following message:
  5. Click OK to close the message.

Workaround:

  1. Click Window > Import Window.
  2. Select an exported window and click Open.
  3. In the Choose Imported Window Control Engine dialog, click the control engine on the left side of the import dialog box, then click the control engine on the right side of the dialog.
  4. Click OK.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


DISCLAIMER

This Opto 22 Knowledge Base ('OptoKB') article is intended to provide general technical information on a particular subject or subjects and is not an exhaustive treatment of such subjects. Accordingly, the information in this OptoKB article is not intended to constitute application, design, software, or other professional engineering advice or services. Opto 22 may modify the OptoKB articles at any time. Before making any decision or taking any action which might affect your equipment, you should consult a qualified professional.

OPTO 22 DOES NOT WARRANT THE COMPLETENESS, TIMELINESS, OR ACCURACY OF THE DATA CONTAINED IN THIS OPTOKB ARTICLE AND MAY MAKE CHANGES THERETO AT ANY TIME AT ITS SOLE DISCRETION WITHOUT NOTICE. FURTHER, ALL INFORMATION CONVEYED HEREBY IS PROVIDED TO USERS 'AS IS.' IN NO EVENT SHALL OPTO 22 BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING DIRECT, INDIRECT INCIDENTAL, CONSEQUENTIAL, LOSS PROFIT, OR DAMAGE, EVEN IF OPTO 22 HAS BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES.

OPTO 22 DISCLAIMS ALL WARRANTIES WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO THE INFORMATION (INCLUDING HARDWARE, SOFTWARE, AND/OR FIRMWARE) PROVIDED HEREBY, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTIBILITY, AND NON-INFRINGEMENT. Note that certain jurisdictions do not sanction the exclusion of implied warranties: thus, this disclaimer may not apply to you.

Copyright © 2019 Opto 22. All rights reserved.