KB88071
Published: April 17, 2019
Revision: 3.0

PAC Control Message Queue is filled with -8612 (Old Response to New Command) errors


Applies To:

Firmware for:

  • GRV-EPIC-PR1
  • SNAP-PAC-S1
  • SNAP-PAC-S1-FM
  • SNAP-PAC-S1-W
  • SNAP-PAC-S2
  • SNAP-PAC-S2-W
  • SNAP-PAC-R1
  • SNAP-PAC-R1-FM
  • SNAP-PAC-R1-W
  • SNAP-PAC-R1-B
  • SNAP-PAC-R2
  • SNAP-PAC-R2-FM
  • SNAP-PAC-R2-W
  • SOFTPAC

Versions Affected:

PAC firmware: R10.0a through 10.0d
GRV-EPIC-PR1 firmware: All versions prior to 1.3.1

Resolved In Version:

PAC firmware: R10.0f
GRV-EPIC-PR1 firmware: 1.3.1


Symptoms:

PAC Control Message Queue is filled with -8612 (Old Response to New Command) errors. 

If a -8612 error is encountered by the controller while communicating with a groov EPIC I/O channel, it may lead to a cascade of errors that can quickly fill the queue. Communication to the I/O sometimes recovers automatically; if not, you may need to restart the strategy.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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