KB88071
Published: April 17, 2019
Revision: 3.0
PAC Control Message Queue is filled with -8612 (Old Response to New Command) errors
Applies To:
Firmware for:
- GRV-EPIC-PR1
- SNAP-PAC-S1
- SNAP-PAC-S1-FM
- SNAP-PAC-S1-W
- SNAP-PAC-S2
- SNAP-PAC-S2-W
- SNAP-PAC-R1
- SNAP-PAC-R1-FM
- SNAP-PAC-R1-W
- SNAP-PAC-R1-B
- SNAP-PAC-R2
- SNAP-PAC-R2-FM
- SNAP-PAC-R2-W
- SOFTPAC
Versions Affected:
PAC firmware: R10.0a through 10.0d
GRV-EPIC-PR1 firmware: All versions prior to 1.3.1
Resolved In Version:
PAC firmware: R10.0f
GRV-EPIC-PR1 firmware: 1.3.1
Symptoms:
PAC Control Message Queue is filled with -8612 (Old Response to New Command) errors.
If a -8612 error is encountered by the controller while communicating with a groov EPIC I/O channel, it may lead to a cascade of errors that can quickly fill the queue. Communication to the I/O sometimes recovers automatically; if not, you may need to restart the strategy.
Resolution:
Opto 22 has resolved this issue.
Questions?
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com
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