KB88078
Published:
Revision: 1.0

Gadgets that worked in previous versions may not work in 4.1a and might block access to Build mode


Applies To:

groov View running on the following:

  • GROOV-AR1, GROOV-AR1-BASE, GROOV-AR1-SNAP
  • GROOV-AT1, GROOV-AT1-SNAP
  • GROOV-SVR-WIN, GROOV-SVR-WIN-BASE, GROOV-SVR-WIN-SNAP
  • GRV-EPIC-PR1

Versions Affected:

4.1a to current


Symptoms:

Gadgets using manually configured Opto 22 I/O unit tags will display as if they do not have a tag associated with them, and you can't get into Build mode. The log file will display lines like this:

2019-02-15T10:50:51-08:00 TagDbHandler.getTagById() - Exception occurred while retrieving tag with id 1701  WARN  - com.opto22.groov.server.database.TagDbHandler
2019-02-15T10:50:51-08:00 TagDbHandler.getTagById() - Exception occurred while retrieving tag with id 1702  WARN  - com.opto22.groov.server.database.TagDbHandler
2019-02-15T10:50:51-08:00 TagDbHandler.getTagById() - Exception occurred while retrieving tag with id 1703  WARN  - com.opto22.groov.server.database.TagDbHandler
2019-02-15T10:50:51-08:00 TagDbHandler.getTagById() - Exception occurred while retrieving tag with id 1704  WARN  - com.opto22.groov.server.database.TagDbHandler

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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