KB88078
Published: April 1, 2020
Revision: 2.0
Gadgets that worked in previous versions may not work in 4.1a and might block access to Build mode
Applies To:
groov View running on the following:
- GROOV-AR1, GROOV-AR1-BASE, GROOV-AR1-SNAP
- GROOV-AT1, GROOV-AT1-SNAP
- GROOV-SVR-WIN, GROOV-SVR-WIN-BASE, GROOV-SVR-WIN-SNAP
- GRV-EPIC-PR1
Versions Affected:
4.1a
Resolved In Version:
4.1b
Symptoms:
Gadgets using manually configured Opto 22 I/O unit tags will display as if they do not have a tag associated with them, and you can't get into Build mode. The log file will display lines like this:
2019-02-15T10:50:51-08:00 TagDbHandler.getTagById() - Exception occurred while retrieving tag with id 1701 WARN - com.opto22.groov.server.database.TagDbHandler
2019-02-15T10:50:51-08:00 TagDbHandler.getTagById() - Exception occurred while retrieving tag with id 1702 WARN - com.opto22.groov.server.database.TagDbHandler
2019-02-15T10:50:51-08:00 TagDbHandler.getTagById() - Exception occurred while retrieving tag with id 1703 WARN - com.opto22.groov.server.database.TagDbHandler
2019-02-15T10:50:51-08:00 TagDbHandler.getTagById() - Exception occurred while retrieving tag with id 1704 WARN - com.opto22.groov.server.database.TagDbHandler
Resolution:
Opto 22 has resolved this issue.
Questions?
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com
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