KB88177
Published: August 22, 2019
Revision: 2.0

Reading LBCD tag on Modbus device causes "Unknown error" and disconnection from device


Applies To:

groov View running on:

  • GRV-EPIC-PR1
  • GROOV-AR1, GROOV-AR1-BASE, GROOV-AR1-SNAP
  • GROOV-AT1, GROOV-AT1-SNAP
  • GROOV-SVR-WIN, GROOV-SVR-WIN-BASE, GROOV-SVR-WIN-SNAP

Versions Affected:

R1.3.0 to R1.3.2 for GRV-EPIC-PR1
R4.1a to 4.1c for all others listed

Resolved In Version:

R1.4.0 for GRV-EPIC-PR1
R4.1d for all others listed


Symptoms:

If a gadget in your groov View project is configured with an LBCD tag on a Modbus device, when you run the project and groov View reads the LBCD tag, you will see an "Unknown error" message and groov View will disconnect from the device.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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