KB88250
Published: August 28, 2019
Revision: 2.0

Android groov View mobile app does not remember GRV-EPIC-PR1 login credentials


Applies To:

groov View mobile app - Android only

Versions Affected:

3.02

Resolved In Version:

3.03


Symptoms:

When you add a GRV-EPIC-PR1 to your groov View mobile app (and configure username and password), the first time you access the groov EPIC processor, you will automatically be logged in and taken to the groov View page. However, on subsequent connections, you're taken to the login page.

Workaround:

Manually enter your username and password whenever you access your GRV-EPIC-PR1 from the Android groov View mobile app.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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